Raise a ticket with our Customer Service Crew

BrewDog Bars

BrewDog

<p><span data-contrast="auto" id="isPasted" lang="EN-GB" style=" text-decoration: none solid rgb(0, 0, 0);">Nothing is locked in yet. As soon as we confirm plans, we will contact all Equity Punks by email and a detailed update on the Equity Punk Forum on how to take part.&#xA0;</span> </p>

Nothing is locked in yet. As soon as we confirm plans, we will contact all Equity Punks by email and a detailed update on the Equity Punk Forum on how to take part.

When is the next trading day?

Equity Punks

How can I find out the bar opening hours?

I’d like to make a complaint.

How can I find allergen information for your food?

Do your bars have Wi-Fi?

What promotions and offers are available in your bars?

Are you bars child and dog friendly?

Our Bars

What discounts am I eligible for as an Equity Punk?

How do I download my Equity Punk wallet?

How do I claim my free birthday beer?

How do I access the Equity Punk Forum?

How can I gift or sell my shares?

Where can I find my shareholder number?

How do I become an Equity Punk?

How do I update my Email Address?

Getting Started

Sign-Up Reward

Using BrewDog Treats

General BrewDog Treats Loyalty Programme FAQs

Extra Treats

BrewDog Treats

Advent Calendars 2024 FAQs

How can I buy a gift card?

How do I check the balance of my gift card?

Can I send a gift message?

Personalised cans delivery time and terms and conditions

I’m getting an error trying to order personalised cans

My personalised cans are faulty

Do you contribute to charities or sponsorships?

Can I order Personalised Cans?

Gifts & Personalised Cans

How can I change my personal details?

How do I change my marketing preferences?

How do I delete my account?

Why did we delete inactive accounts?

How do I know which emails are from BrewDog?

My Account

How do I redeem a discount code?

Do you charge VAT?

Do you offer Clearpay?

The beer I want is out of stock, will it be coming back?

Ordering & Payment

I have a quality issue

What is the shelf life of BrewDog beers?

Where can I find allergen information?

Are BrewDog beers vegan?

BrewDog Kitchen

BrewDog Kitchen - Gluten Content

Product Information

What are my delivery options?

How can I track my order?

Which countries do you deliver to?

Part of my order is damaged or missing.

How can I return my order?

I’d like to edit or cancel my order

Shipping & Delivery

Our Commitment to Accessibility

When is the next trading day?Updated 10 months ago