Raise a ticket with our Customer Service Crew

BrewDog

<ol id="isPasted" start="1"><li data-aria-level="1" data-aria-posinset="1" data-font data-leveltext="%1)" data-list-defn-props="{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1)&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-listid="6" style="font-weight: bold;">Changes&#xA0;</li></ol>Due to demand and high order volumes, we are unable to make any changes to orders after&#xA0;they&apos;ve&#xA0;been placed and cannot change any of the products.&#x202F;&#xA0;If&#xA0;you&apos;ve&#xA0;made a mistake on your order by entering the incorrect address information, we will do our&#xA0;very best&#xA0;to help amend this information with our warehouse crew&#xA0;and couriers. However, due to a high volume of tickets into our Customer Service Crew we cannot guarantee that we will be able to catch this before the order is shipped.&#xA0;Please contact us at&#xA0;<a href="mailto:onlineshop@brewdog.com" rel="noreferrer noopener" style=" text-decoration: none;" target="_blank">onlineshop@brewdog.com</a>&#xA0;&#xA0;We cannot accept responsibility for delivery failure if you provide an incorrect address and postal code or incorrect contact telephone number. Please check this information when placing your order.&#xA0;<ol start="2"><li data-aria-level="1" data-aria-posinset="2" data-font data-leveltext="%1)" data-list-defn-props="{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1)&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-listid="6" style="font-weight: bold;">Cancellations&#xA0;&#xA0;</li></ol>We are unable to cancel orders after they have been placed. However, you have the right to refuse delivery and we&apos;ll refund you as soon as we&apos;ve received the order back to our warehouse.&#x202F;&#xA0;

Changes. Due to demand and high order volumes, we are unable to make any changes to orders after they've been placed and cannot change any of the products. If you've made a mistake on your order by entering the incorrect address information, we will

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I’d like to edit or cancel my orderUpdated 2 months ago